Privacy Policy for Surbee
Last Updated: July 14, 2025
At Surbee, your privacy matters. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
We collect both personal and behavioral information to provide and improve our services:
Personal Information
Name, email address, and contact details
Account credentials and profile information
Payment and billing details (if applicable)
Usage Data & Device Information
Browser type, device, operating system, and IP address
Log files, pages visited, time spent on pages, and survey participation details
Behavioral Data
Cursor movement, scrolling behavior, and click patterns
Timing, interaction speed, and response consistency
AI-learning patterns based on your usage to improve personalized services
Survey Data
Responses submitted, survey creation content, and analytics interactions
2. How We Use Your Information
We use the collected information to:
Provide and improve the functionality of Surbee
Personalize user experience and AI recommendations
Train our AI systems to better support user needs
Ensure survey integrity through behavioral analysis
Detect fraudulent or low-effort survey responses
Send updates, notifications, and support messages
Analyze and enhance the performance and security of our platform
Note: Cursor movements and user behavior are tracked to detect response quality and improve AI accuracy. This helps us maintain the reliability of survey data across the platform.
3. Information Sharing
We do not sell your personal information. However, we may share information with:
Trusted service providers to help us operate, maintain, and improve Surbee
Legal authorities when required to comply with applicable laws and regulations
Business partners, only with your explicit consent (e.g., research collaborators or integrations)
All third parties are required to handle your data in compliance with strict confidentiality and security standards.
4. Your Rights
You have full control over your data. You may:
Access the personal data we store about you
Request corrections or updates to your information
Delete your account and associated data
Export your data upon request
Opt out of marketing emails at any time
To exercise these rights, email us at support@surbee.dev
5. Data Security
We implement technical and organizational measures to protect your information, including encryption, access controls, and behavioral fraud detection systems. However, no system is 100% secure; we encourage users to choose strong passwords and safeguard their credentials.
6. Children's Privacy
Surbee is not intended for users under the age of 13. If we discover that personal information has been collected from a child without verified parental consent, we will delete that information promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. If any material changes are made, we will notify you via email or a prominent notice on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Email: support@surbee.dev